Terms of Use

1. Acceptance of Terms

By accessing and using this website solidhat.net, you agree to comply with and be bound by the following terms and conditions (“Terms of Use”). Please review them carefully. If you do not agree with these terms, you should not use this website or submit any information through our request form.

2. Use of the Request Form

You agree that the information provided in the request form is accurate and current. You are solely responsible for the information you submit, and you agree not to use false information or impersonate any other person or entity.

3. User Obligations

You agree not to use the website or request form for any unlawful or prohibited purposes. This includes, but is not limited to, submitting false or misleading information, infringing on the rights of others, or engaging in any activity that could harm the website or its users.

4. Data Collection and Use

By submitting your information, you consent to our collection, use, and processing of your personal data as described in our Privacy Policy. We process your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Solid Hat Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

6. Limitation of Liability

Solid Hat Ltd is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the information you submit through the request form, except where such liability cannot be excluded under applicable law.

7. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

8. Governing Law

These Terms of Use are governed by the laws of Bulgaria, and any disputes arising from these terms shall be resolved in the courts of Bulgaria. If you are a consumer residing in the European Union, you may have additional rights under the mandatory laws of your country of residence.

Privacy Policy

1. Introduction

This Privacy Policy outlines how Solid Hat Ltd (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide through our website’s request form. We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

When you submit a request through our form, we collect the following personal information:

  • Full Name
  • E-mail
  • Phone
  • Country, City
  • Company
  • Note

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: By submitting your information, you consent to our processing of your personal data for the purposes described in this Privacy Policy.
  • Legitimate Interests: We may process your data to fulfill our legitimate business interests, such as responding to your inquiries, improving our services, or preventing fraud.
  • Contract: Processing your data may be necessary to fulfill our obligations under a contract with you.

4. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To communicate with you about our products, services, and updates.
  • To analyze and improve our website and services.
  • To comply with legal obligations.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your requests, comply with the law, or protect our rights. In some cases, we may share your data with third-party service providers who assist us in operating our website and providing our services. These providers are bound by data protection agreements that ensure the protection of your personal data.

6. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses or other legally recognized mechanisms.

7. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data based on our legitimate interests, direct marketing, or profiling.

To exercise these rights, please contact us at solidhat.titan@gmail.com.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and collect data about site usage. You can control cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at solidhat.titan@gmail.com.